Important Fall 2021 Catering Update

As of September 1, 2021, University Dining has signed contracts with Time to Dine of Marietta, Carlyle’s Catering of Atlanta, and J.D.’s Bar-B-Que with locations in Acworth, Canton and Woodstock to provide catering service at Kennesaw State University. 

Requesting Catering For Your Event

Carlyle’s Catering, J.D.’s Bar-B-Que and Time to Dine are each committed to being readily available for your catering and event needs. All requests for catering services must be made through one of these three contracted companies. Please follow the steps outlined below to plan your event.

  1. Please visit reservations.kennesaw.edu to book your event space on campus through the EMS Client Portal.
  2. Review the three contracted caterers’ menus and pricing options and reach out to the caterer you choose to coordinate services directly.
  3. Upon confirming your order with the selected caterer, submit the Catering Services Confirmation Form with a copy of the final catering quote and menu to University Dining no later than three business days prior to the event.  
  4. You are responsible for processing all resulting invoices and ensuring timely payment to the caterer.  

To ensure the best possible service, we strongly encourage that events be booked at least two weeks in advance. Menu and service details must be submitted seven business days prior to the date of the event; however, each caterer has specific guidelines as to their final confirmation and headcount policies. Please refer to the caterer’s menu and ordering guidelines for a detailed list of these policies.  

Should the three contracted caterers be unavailable to perform the services you request due to high volume of confirmed KSU bookings or if they are unable to accommodate a specific menu for cultural or dietary requirement, you may submit the Secondary External Caterer Request Form to select a caterer of your choosing via the catering exemption process. This request should be submitted by completing the Secondary External Caterer Request Form. Each request will be reviewed on a case-by-case basis.

To ensure appropriate safety and sanitation practices are followed, the use of secondary external catering providers requires University Dining approval. Please include all the requested documents and a copy of the catering quote when submitting the Secondary External Catering Request Form and the supporting documents is 14 business days before the scheduled event. All requests are based on the approval or denial of University Dining Director and evaluated on a case-by-case basis. Licensing and insurance are required by law, and it’s our responsibility to do our due diligence to ensure that food is safe for our guests to consume. Even if an external caterer has previously provided successful service on KSU premises, that does not legitimize a legal precedent for food safety.   

Due to health regulations, leftovers cannot be removed from any event space. All contracted caterers ensure that food is temperature-controlled and served in safe conditions. When guests take food, the shift in the environment puts guests at risk of foodborne illnesses. This policy is strictly enforced.

Catering Contract Exemptions 

For catering purchases under $300, you can choose any licensed food service provider. 

Food trucks are exempt from the catering contract, but the Secondary Catering Request Form must be completed and pre-approved by University Dining.

When departments, Registered Student Organizations (RSOs) or guests order and pay for food delivery or pick up, and the food is delivered for consumption within one hour of delivery time, it is considered drop‐off service, not catering; however, food must not require set up and/or on‐site service (e.g., chafers, heating sources, banquet attendants, servers, etc.) to qualify as meal delivery or pick up. Food that requires temperature maintenance cannot be served. An example of acceptable items would be pizza or sandwich delivery, food from a fast-food vendor, and snacks, baked goods, or bottled beverages. An approval request is not necessary for food delivery or pick up.  

Chick-fil-A Catering

To order Chick-fil-A catering, please use the Chick-fil-A Order Form. If you have any questions regarding your Chick-fil-A order, please email 80047@chick-fil-a.com.  

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